At AmTrust, our core belief is that what benefits our agency partners and insureds drives our own success—a philosophy that comes to life in our long-standing collaboration with Trucordia. As a carrier focused on artisan contractors, retailers, offices, services, light manufacturing, and specialty programs, we’ve watched Trucordia grow its business footprint, all the while maintaining its commitment to policy-holder support and consistency.
Real Partnership, Real Results
Trucordia’s producers know they have AmTrust in their corner because when a time-sensitive issue arises, bureaucratic red tape won’t stand in the way of finding solutions. I want to highlight two recent examples that exemplify what true partnership and empowered underwriting can achieve.
Rapid Resolution Through Empowered Underwriting
Not long ago, a Trucordia producer encountered a high-stakes, time-sensitive errors-and-omissions (E&O) scenario that threatened a key account. Our model gives field representatives the authority to act decisively alongside assigned underwriters. Within hours—not days—we endorsed the necessary policy changes, sidestepping frustrating escalation loops or lengthy waits. The result? We preserved the relationship, protected the insured, and reinforced trust between AmTrust and Trucordia.
Turning Around a Challenging Renewal
Another instance involved a Trucordia client facing an 85% rate increase on a $175,000 account, stemming from an inflated experience modification and incomplete audit after a corporate merger. With three outstanding loss control recommendations, and with time ticking away, our regional sales manager and underwriter set up a collaborative call with Trucordia. By immediately resolving two recommendations and completing the audit, we reduced the renewal increase to just 35%.
This outcome was a game-changer—not only for the client, who gained needed relief, but also for Trucordia, which retained its business and deepened the client relationship. That same customer is now acquiring another company and confidently choosing AmTrust again, bolstered by our demonstrated support.
Looking Forward
We’re proud to stand behind Trucordia because empowered underwriting, responsive service, and a team mindset aren’t just marketing taglines. They’re lived, proven advantages.
