Security is a major concern for property managers. Providing a safe space for tenants is a top priority, and understanding your responsibility and potential liability can be challenging. Premise security claims are occurring more frequently, and in some cases, courts have ruled in favor of tenants following incidents on leased property. Property managers are not responsible for every criminal act, but they do have a duty to provide reasonable measures of security for tenants, unit owners, guests, and customers.
Providing Security the Right Way
Reasonable security doesn’t mean guaranteeing complete protection from crime—no system is foolproof. The key is reducing opportunities for crime and demonstrating that you’ve taken steps to prevent incidents.
Some ways to deter criminal activity can include:
Lighting
Proper lighting is an essential part of site security. Ensure that entrances, walkways, and parking areas are well-lit. Darkness can provide cover for criminals, while well-lit areas can help deter attempts and make tenants feel safer.
Locks
Locks help provide secure access to individual units and common areas. Regular inspections help ensure that doors and locks remain effective and in good repair. Maintaining functioning locks is a simple but important step in reducing liability.
Landscaping
Well-maintained landscaping can improve the appearance and security of your property. Keep clear sight lines around windows and doors, trim plants regularly, and avoid overgrowth that could create hiding spots. Attentive grounds maintenance signals that the property is actively monitored.
Security Cameras and Personnel
Depending on the property and location, security cameras or on-site security personnel may be beneficial. High-crime areas or properties with specific concerns can benefit from additional monitoring to help deter criminal activity and provide evidence if incidents occur. Note that when implemented, these measures can shift additional responsibility to the property owner or HOA to monitor activity and respond appropriately.
Setting Realistic Expectations
It is important to avoid promising more security than your property can realistically provide. Overstating security features can create higher tenant/unit owner expectations and increase liability if a crime occurs. Work with Trucordia’s insurance specialists to review your property’s security measures and help reduce risk exposure.
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